The Returning Customer
Lisbon, Portugal
Creative director, 36, third trip booked through Otherwhere. Budget: $4,000 for a long weekend. Here's how we turned their vision into a booked trip.
4 minutes
Time to book
3 weeks out
Planning window
Within budget
Final price
2-3 hours
Time saved
The Brief
"Hey, planning another trip. Thinking Barcelona or maybe Lisbon. 4 nights. You know what I like."
Their requirements:
- • Prefers boutique hotels (no big chains)
- • Always wants walkable to restaurants
- • King bed, high floor, quiet room
- • Doesn't like "scene-y" hotels
- • United MileagePlus member
Our Process
What we ruled out:
- × Barcelona — Loud in June — not her vibe
- × Chain hotels — We know she doesn't like them
- × Hotels with club scenes — Too noisy for her preferences
What we considered:
- ○ Lisbon - Príncipe Real — Quieter neighborhood, boutique options
- ○ Lisbon - Chiado — Central but can be busy
The Booking
Boutique hotel in Príncipe Real
- Why it won: We pattern-matched to her taste. High floor, quiet room, walkable to restaurants.
- Price: Within budget
- Extras added: United flight (earns miles), TSA PreCheck info already on file
The Outcome
DIY Research Estimate
2-3 hours
With Otherwhere
4 minutes
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